SCANwelcome · Legal information
AI Usage Policy
Rules for AI-assisted writing, translation and credit-based operations.
Version SW-PUBLIC-2026-11-08-V2 · Effective from 8 November 2026
01
AI limitations
AI outputs may be inaccurate, incomplete or unsuitable. They are not legal, safety or medical advice and must not be treated as verified facts.
02
Human review
Hosts must review every AI output before publication, particularly emergency instructions, pricing, extra charges, arrival times, contact details and multilingual translations.
03
Prompt privacy
Do not send passwords, card numbers, health records or unnecessary guest identifiers in prompts. External AI processing must be disclosed accurately in privacy terms and processor arrangements.
04
Credits and charges
The application must present chargeable credit consumption before confirmation where applicable. Expiry, failed-operation handling and refunds follow the actual displayed purchase terms and implemented wallet rules, not assumptions.
05
Rights and responsibility
Users are responsible for lawful inputs and approved outputs. Exclusive intellectual-property protection for AI-generated material cannot be guaranteed.
06
Personal setup
Personal setup at €169 is a separate service for one property in eight languages. It includes AI-assisted translations without an additional AI credit purchase for initial setup. It does not provide a credit balance for later self-service AI use or extend the subscription. Additional work by the provider costs €69/hour following approval; see the general terms for details.